Nursing represents an excellent example where assertiveness historically has not been encouraged (Timmins & McCabe, 2005), often leading to dissatisfaction and low self-worth among nursing staff. Assertive Communication Practice Page 3 of 3 Core Exercise, Level 3 Scenarios for Groups Photocopy the following scenarios on coloured or white paper, cut them out individually and place each in an envelope. DESCRIBE - Describe the behavior/situation as completely and objectively as possible. Try writing down what you will say and practice it before you talk to the person. Aim To examine newly qualified nurses’ views on how nursing preceptorship programmes contribute to shaping their assertive communication skills. Assertive communication. To develop more assertiveness, practice using the DESC script. The skill of assertiveness is important to nurses. communication of one's needs, desires and wishes; however, assertiveness is essential to nursing in that nurse acts as protector of, advocate for and consultant to the client and to others. 1 INTRODUCTION. So, they need to have the assertive communication skills in order to be able to be patients’ advocates. Assertiveness enables a person to be honest with him/herself and in relationships with others. Assertive Communication Listed below are some of the key features of the three main communication styles: • Passive • Aggressive • Assertive Apologetic ‘You’ statements ‘I’ statements Overly soft or tentative voice Loud voice, shouting Firm voice Looking down or away Staring or … O I find it hard to keep up on the project when I don’t have all of the relevant information. Assertive behavior may be encouraged through educational methods. Sometimes it helps to start by explaining what assertiveness is not: Aggressive Communication People often confuse assertiveness with aggression, because it involves sticking up for yourself. KEYWORDS: Assertive Communication Psychiatric Nurse, Professional Role and Model Role, Therapeutic Nurse-client Relationship and the Medium Through which Nursing Process Occurs INTRODUCTION Assertiveness It includes expressing one’s feelings, needs and ideas and standing up for one’s rights, while considering the rights of others. Objective : Assertiveness is important for effective team building in nursing. Deltsidou A (2009) Undergraduate nursing students level of assertiveness in Greece: a … This article aims at evaluating the results of the previous studies on nurses’ assertiveness in each decade in order to discuss the possible ways for enhancing nurses’ assertiveness. It is preferable that nurses receive this educational preparation during their graduate programmes REFERENCES 1. The nursing preceptorship programme represents an opportunity for newly qualified nurses to develop and practise assertive communication skills. Scenario A: Tim is a member of your team working with you on a specific project. Assertive communication has been recognized as a key strategy for preventing adverse incidents in health care and improving patient safety (Lo, 2011).During the past decade, researchers have focused on improving healthcare professionals’ assertive communication and teamwork skills with some encouraging results (Lyndon et al., 2012). “Jerry, the last project we worked on, I did all of the setup for the Just the facts! Assertiveness is a style of communication which many people struggle to put into practice, often because of confusion around exactly what it means. Assertive Communication and Nursing Theory. Nurses are expected to be the patients’ advocates. 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