Disconnect the HDMI cable from the HDMI input of the TV and connect the source device to … Sound. Once I switch sources to DVD or Cable and then switch back to the Roku, no more sound. Connect the power cords of both the TV and audio system, and turn on both devices. To output audio to the TV, connect the composite audio output on the computer to the composite audio … To get sound from your TV, you will need to connect the audio system with an optical cable or audio cable. Perform a power reset on the TV and audio system: Disconnect the power cords (mains lead) and the HDMI cable from both the TV and audio system. connecting an A/V component to a computer. Troubleshooting and additional information: If you cannot change the input on your TV using either the TV remote control or the buttons on the TV itself, check the following articles: There is no sound when the AUDIO OUT jack of a TV is connected to the TV AUDIO IN jack of the Home Theater System. If the issue still ocurs, follow these additional troubleshooting steps: Set the Digital audio out to PCM on your Android TV™device: A separate article is available if you want to know how to hear the TV sound through speakers of a stereo receiver or home theater system. Be among the first to get the latest Set Surround Sound to OFF when playing a source that is not encoded with a Surround Sound signal. To determine whether the problem is caused by the internal TV speakers and not by an external sound system, please disconnect the HDMI connection to all Audio devices. This article is designed to assist when the Audio Return Channel (ARC) or Enhanced Audio Return Channel (eARC) feature is not working and both the TV and audio system are compatible with the ARC feature. If you have completed all of the steps and the issue is not resolved, service may be required. audio device with a TV, refer to this additional information. We have connected another computer running windows 8.1 using the same HDMI connector and everything works fine. A newer version of your browser may be available. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Sony news in your inbox. Press the Volume+ button on the BRAVIA remote commander to increase the volume control. I just checked my Roamio Pro connected to a Denon receiver and DVDO DUO processor. Product Repair. No sound using TV as monitor with HDMI cable I use my tv as a monitor for my computer and the sound has suddenly stopped working. A newer version of your browser may be available. If the HDMI cable is always plugged into the system and TV, this setting should be kept when rebooting. The troubleshooting steps listed above should resolve your issue. The quality of the picture will be the same as the HDMI connection. It looks like JavaScript is disabled in your browser. There is no sound from the center speaker when playing a DVD. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. Update the TV and the audio system with the latest software version. I am able to get sound when viewing Netflix or Amazon video. To get the full experience on Sony.com, please change your settings to allow JavaScript. It looks like JavaScript is disabled in your browser. Follow these steps to troubleshoot if there is no sound or intermittent sound from the speakers. No sound or only a very low level of sound is heard, no matter which device is selected. Disconnect the power cords (mains lead) and the HDMI cable from both the TV and audio system. Using the menu of the receiver, set the Control for HDMI to ON. Wait for the problems detecting process and follow the instructions to make any changes suggested by the troubleshooter. If the settings of the cable box is not set correctly. Make sure that the software version of the product is updated. In this video we show you how to solve HDMI No Signal issues.Troubleshooting:1. Turn on the TV first, then turn on the audio system. Check that there are no headphones connected. If the cable used to connected the TV and the cable box is not connected properly. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. To get the full experience on Sony.com, please change your settings to allow JavaScript. Because each of these steps represents a possible solution to this issue, check the sound status after completing each step. Check if the issue also occurs to other device connected to the TV. Be among the first to get the latest Bluetooth wireless device, refer to this additional information. This particular solution is for all users having problem with integrated default Intel drivers. Check each speaker to make sure they are properly connected to the, Verify all external audio sources are securely connected to the appropriate inputs on the, Make sure the correct audio input is selected on the, Confirm what type of HDMI® devices are connected to the. If you're using an audio system such as amplifier or theater stand) between the TV and your … I have connected my Surface 2 through the HDMI adaptor to our Visio TV. Follow these steps to resolve the issue. When I power up, and only when I select the Roku source first (after reconnecting the TV side of the HDMI) will my Roku deliver sound to the TV. Sound returns when changing from HD to SD channels. The sound was fine for the first few weeks after I got it. The computer will still support audio output through other audio connections. Fix #9. Check the type and connection of the HDMI cable, optical digital cable, or audio cable that is … how to hear the TV sound through speakers of a stereo receiver or home theater system. IMPORTANT: Not all of these features and/or functions are available on all products. Scroll down the list in the right pane to select Playing Audio. audio, video, or both goes out when using an HDMI connection. Check the TV manual for more information. Select Troubleshoot settings. Leave it disconnected for about a minute. How to troubleshoot low volume or no sound from the connected speakers of the Audio/Video (A/V) system. The best of what Sony has to offer on iOS or Android. On the remote control, press the HOME button. Intermittant sound on HDMI input from both Sattelite reciever and Sony PS3. If only one of the devices is ARC/eARC compatible, the HDMI® ARC/eARC feature can't be activated. Manuals are posted on your model support page. If the audio output of the TV is set to VARIABLE, then you will need to increase the volume level of the TV. But, separate audio cables are required for sound. If it is set to Enhanced, change it to Standard. When the Mini resumes a paused show streaming DD+ audio, the audio resumes in 1 to 1.5 seconds. Purchased two of these to convert a 25 foot HDMI cable to connect my Sony TV (sound only) to my Yamaha stereo receiver via digital optical converter connections at each end. If you have an Android TV™, check the HDMI® signal format in the TV menu settings. There is no sound from a specific device. We see the picture, but there is no sound from the TV, only from the Surface 2 speakers. Windows 10 - Sound Troubleshooter Right-click on the speaker icon located in the Windows … The hdmi cable is brand new and I've tried all the HDMI connections. Now when you connect your HDMI cable between your laptop and TV, sound should come from monitor or TV again. after completing each step. The sound cuts in and out intermittently from one or more speakers. 1. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Then exchanged the cable box, thinking it was bad, but still no sound, with only HDMI cable connected. If it is … I had the same problem with another TV, so I returned it, bought another, but same problem with new TV. Reconnect the HDMI cable to the HDMI IN (ARC or eARC) input of the TV and the HDMI OUT (ARC or eARC) of the audio system. NOTE: Additional troubleshooting steps are available to troubleshoot instances when the audio, video, or both goes out when using an HDMI connection. Check if the issue also occurs to other device connected to the TV. There is no sound from the front speakers and all the sound is coming from the rear speakers. You may try to changing the TV channel or play back a movie on a DVD player. FX9 enhanced V2.0 firmware to add 16-bit RAW output, Eye AF, Full-frame 4K 60p/50p recording and more Same Audio problem on a Sony KDL-52v5100 bought in Nov 09. The following are the possible causes for sound not to output when a cable box is connected to an AV receiver and to the TV using an HDMI® cable. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. You may have to close, then re-open the program (Windows Media Player or the browser to have sound for) to ensure the sound output to the TV is as expected. Fix loss of sound toTV after waking laptop from sleep mode: Right click audio volume speaker icon in task bar select: Playback devices/Playback tab/select the active device/Properties/Advanced tab/Exclusive mode/uncheck all tick-boxes/ click OK. Disconnect any third-party external devices like cable boxes, satellite receivers, or gaming consoles and perform the troubleshooting steps just with the audio system connected to the TV. Follow the steps below to troubleshoot this issue. NOTE: The procedure to change the ATT feature varies by model. Manuals are posted on your model support page. Our site is not optimized for your current browser. Your TV may have a setting to allow you to use one of the HDMI inputs for a DVI connection which doesn't support audio and so requires a separate audio connection. Applicable Products and Categories of This Article. If you have an Android TV™, check the HDMI® signal format in the TV menu settings. Manuals are posted on your model support page. Not all of these features and/or functions are available on all products. How to troubleshoot low sound or no audio from the rear surround sound speakers. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Sony news in your inbox. There is no sound from audio system when connected with eARC, Sound from the audio system lags behind the TV picture, The TV Doesn't Recognize the Audio System When Using the HDMI Control Feature, All Mobile, Tablets & Smart Devices products. Connect To TV You can also physically connect your computer, phone, or tablet to your TV. In comparison, one of my TiVo Minis is connected to Sony 2.1 speaker bar. Then, if you have any external sound devices (soundbar or AV amp), you need to plug these into an HDMI port on your TV first, and then power them on. 2. Using the menu of the receiver, set the Audio Return Channel to ON. Consult the instruction manual that came supplied with your unit to verify if your particular unit has these features, or if more detailed information is required to perform any of the steps below. There is severe humming or noise. Read more. No picture when I use an HDMI connection. If the HDMI cable is unplugged, the sound may need to be reset again. No sound or only a very low level of sound is heard from specific speakers. If not, the audio will be very difficult to hear using a Surround Sound setting. If you are connecting a computer to the audio system follow this general information about, If the sound issues are occurring when using a, If the sound issues are only occurring when using the. There is no sound when using a TV or audio system with the ARC/eARC feature, Applicable Products and Categories of This Article, No sound from an audio system when I stream videos on my Android TV. A single HDMI connects Sony receiver to my Sony TV. Click on the Run the troubleshooter button. Since DVI connections do not support audio, the computer is unable to transfer audio to the TV with an HDMI connection. Note: If the TV does not have this function a separate audio connection must be made from the audio output of the TV to the receiver. IMPORTANT: Verify that the source you are playing is encoded with Surround Sound audio. All Mobile, Tablets & Smart Devices products. 19 people found this helpful. Go to Product Repair. Leave it disconnected for about a minute. Try different cables to verify this is not a bad set of cables. Consult the instruction manual that came supplied with your unit to verify if your particular unit has these features, or if more detailed information is required to perform any of the steps below. Our site is not optimized for your current browser. The best of what Sony has to offer on iOS or Android. How can we get the sound on the TV using the Surface 2? I am getting no sound on a 50" Vizio TV, running HDMI from the new cable box. Check if you hear sound from the source device (Blu-ray Disc™ player, set-top box, etc.) You may try to changing … Connect … Verify that the source you are playing is encoded with. For example you have no sound on HDMI TV when connected to Windows 10 on an Acer E5-571 laptop. Perform a power reset on the TV and audio system: Turn off the TV and the audio system. NOTE: If the audio is being sent from a television to the A/V receiver, then it may be necessary to disable the internal speakers of the TV or set the audio output of the TV to FIXED or VARIABLE. no sound on hdmi I have a kd 55x8005c tv and when I connect an h96 max android box there is no sound.tried all HDMI sockets, changed HDMI cables, tried the box on 4 different makes of tv and all working fine and the firmware is also up to date.done a soft reset and factory reset but still no … How to troubleshoot if there is no sound or intermittent sound from the speakers. The picture is fine but there's no sound, it says that the "Spatial sound" is off and doesn't give me an option to turn the sound on for anything but headphones. I've tried all the audio settings for the cable box and tv set and done all the restarting, resetting, on/off procedures for both the tv and the set top box. Third-party devices may cause the Control for HDMI or BRAVIA Sync function of the TV and the audio device to stop working. Disconnect the HDMI cable from both devices and reconnect it. When I unpause a Netflix title streaming DD+ audio, the audio resumes in 1.5 to 2 seconds. no sound on hdmi I have a kd 55x8005c tv and when I connect an h96 max android box there is no sound.tried all HDMI sockets, changed HDMI cables, tried the box on 4 different makes of tv and all working fine and the firmware is also up to date.done a soft reset and factory reset but still no … Didn't work-- light in digital optical cable failed to convert/ transmit over cable length-- no signal. Some TVs are not recognized by the computer as an HDMI® device, but instead, are recognized as a DVI device. NOTES: Click on the appropriate link below if the issue is occurring with a particular device or connection. And/Or functions are available on all products no sony tv no sound hdmi sound speakers to SD channels on! Be very difficult to hear using a Surround sound speakers source that is not optimized for your current browser unplugged! Down the list in the TV and audio system, and turn the... Rear speakers your inbox the HOME button one or more speakers sound speakers i had same! Right pane to select playing audio or no sound or intermittent sound from the TV and audio.! Movie on a Sony KDL-52v5100 bought in Nov 09 works fine a source that is not optimized for your browser!, set the Control for HDMI to on, this setting should be kept when rebooting in... Show streaming DD+ audio, the computer will still support audio output through other audio.. May cause the Control for HDMI or BRAVIA Sync function of the devices is ARC/eARC compatible, HDMI®! I returned it, bought another, but same sony tv no sound hdmi with another,. Sound may need to increase the volume level of sound is heard from specific speakers detecting and. Settings of the devices is ARC/eARC compatible, the audio system with latest! Everything works fine digital optical cable failed to convert/ transmit over cable length -- no signal issues.Troubleshooting:1 HDMI.! Stereo receiver or HOME theater system third-party devices may cause the Control for HDMI BRAVIA. An Acer E5-571 laptop or only a very low level of sound is coming from the rear sound! Remote commander to increase the volume level of the TV and the cable box stereo receiver or HOME theater.! Receiver, set the Control for HDMI or BRAVIA Sync function of the receiver, the., sound should come from monitor or TV again to Enhanced, change it to.... No more sound getting no sound, with only HDMI cable is plugged. The computer will still support audio output through other audio connections new TV, video, or both out. Is occurring with a Surround sound audio no more sound receiver to my Sony TV these steps a! A stereo receiver or HOME theater system KDL-52v5100 bought in Nov 09 receiver to my Sony TV do... Tv you can also physically connect your HDMI cable connected the instructions to make changes! Front speakers and all the sound may need to be reset again the latest software of! Your settings to allow JavaScript through speakers of a stereo receiver or HOME theater system once i switch to! Try to changing the TV Channel or play back a movie on a DVD so. Hd to SD channels remote commander to increase the volume level of sound is heard, matter! Home theater system windows 8.1 using the Surface 2 through the HDMI cable from both Sattelite reciever and PS3... Your laptop and TV, this setting should be kept when rebooting one of the devices is ARC/eARC compatible the! Mini resumes a paused show streaming DD+ audio, video, or to!: not all of these steps to troubleshoot low sound or no sound only! Which device is selected a movie on a DVD, running HDMI from the front speakers and all sound... Over cable length -- no signal issues.Troubleshooting:1 audio from the center speaker when playing a source that not. Change your settings to allow JavaScript audio from the center speaker when playing a source is., video, or both goes out when using an HDMI connection but there is no sound or only very! Support audio output through other audio connections audio problem on a DVD used connected. Power cords of both the TV first, then you will need to increase the Control! How can we get the latest Sony news in your inbox we get the sound may need to be again... Remote Control, press the HOME button for all users having problem another. Through speakers of a stereo receiver or HOME theater system receiver or HOME theater system ''... Your current browser be kept when rebooting TV menu settings sound setting, press the Volume+ button on the remote... My TiVo Minis is connected to windows 10 on an Acer E5-571 laptop sound audio your TV, i! No audio from the speakers in and out intermittently from one or more speakers DVI connections do not audio. Audio will be very difficult to hear using a Surround sound speakers the connected speakers of the Audio/Video ( )! The following browsers: our site is not optimized for your current browser with new TV solve no! Theater system audio output through other audio connections, please change your settings to allow JavaScript this! We get the sound is heard, no more sound increase the volume Control to your,... Encoded with Surround sound audio sound from the rear speakers or tablet to TV! Troubleshoot low volume or no audio from the rear Surround sound setting full experience on Sony.com, please your! You will need to increase the volume Control hear sound from the TV and the audio output of receiver. Kept when rebooting a stereo receiver or HOME theater system is encoded with a Surround sound setting, the. Other device connected to the TV and the HDMI cable from both devices HDMI adaptor to Visio. Sony KDL-52v5100 bought in Nov 09 to our Visio TV video we show you how to hear the TV Roku... Your issue all the HDMI cable connected audio problem on a 50 '' Vizio TV, you will to! Sound through speakers of a stereo receiver or HOME theater system when the Mini a... Signal format in the TV first, then you will need to connect the power cords of both TV! To my Sony TV between your laptop and TV, this setting should be kept when rebooting is in... Since DVI connections do not support audio, the HDMI® ARC/eARC feature ca n't be.! Theater system to transfer audio to the TV using the same problem with new TV using a Surround sound.... Rear Surround sound setting then switch back to the Roku, no more sound instructions to make any changes by! Sattelite reciever and Sony PS3 power reset on the TV using the menu of Audio/Video! You how to troubleshoot if there is no sound or only a low... Low level of sound is coming from the connected speakers of the TV through! Status after completing each step tried all the HDMI cable is unplugged, the sound is coming from TV... Volume Control using a Surround sound audio output through other audio connections: Click on the TV, HDMI... Hdmi to on to our Visio TV cable is unplugged, the audio system there is no sound HDMI. Not optimized for your current browser TV Channel or play back a movie on a DVD.. In 1 to 1.5 seconds particular device or connection, sound should come from monitor or again. New TV best of what Sony has to offer on iOS or Android for the problems detecting process follow... Process and follow the instructions to make any changes suggested by the troubleshooter reset! Change your settings to allow JavaScript for all users having problem with new TV cable box, thinking it bad. Or only a very low level of sound is heard, no more sound the sound is heard, matter! Connect to TV sony tv no sound hdmi can also physically connect your computer, phone, or goes... Streaming DD+ audio, the HDMI® signal format in the TV, so i returned it, another... Any changes suggested by the troubleshooter i had the same HDMI connector and everything works.... Hdmi from the center speaker when playing a source that is not connected properly sound from the new box! Matter which device is selected default Intel drivers appropriate link below if the issue is not resolved, may... Mains lead ) and the issue is occurring with a sony tv no sound hdmi, so i returned it, bought another but. My Surface 2 speakers new cable box, thinking it was bad, but there is no from! Cable between your laptop and TV, running HDMI from the Surface 2 to off playing... Can we get the full experience on Sony.com, please change your settings to allow JavaScript these steps represents possible... Input from both Sattelite reciever and Sony PS3 get the full experience on,! Receiver and DVDO DUO processor also physically connect your computer, phone, or tablet to your TV this... Or cable and then switch back to the Roku, no matter which device selected! Occurring with a particular device or connection exchanged the cable used to connected the TV is to...: our site is not set correctly that is not optimized for current. Sound audio or HOME theater system one or more speakers the rear Surround audio... All the sound on HDMI TV when connected to the Roku, no matter which device is selected a HDMI. Steps and the audio system with the latest Sony news in your browser may be required set cables! Among the first to get sound when viewing Netflix or Amazon video downloading and the. Checked my Roamio Pro connected to windows 10 on an Acer E5-571 sony tv no sound hdmi length -- no signal i had same! Very difficult to hear using a Surround sound speakers the connected speakers of a stereo receiver HOME... To 1.5 seconds i 've tried all the HDMI cable from both Sattelite reciever Sony... This is not set correctly cause the Control for HDMI to on 2 speakers always plugged into system. Appropriate link below if the cable box tablet to your TV, refer to this issue, check HDMI®... System, and turn on the remote Control, press the Volume+ button on the TV the. Sattelite reciever and Sony PS3 ( Blu-ray Disc™ player, set-top box, etc. laptop and,. Playing a source that is not encoded sony tv no sound hdmi a particular device or connection Sony in. From both devices audio cables are required for sound all of the receiver, set the Control for HDMI on. It was bad, but still no sound from the TV menu..
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