I cannot find any documentation as to what these lights denote. As the cam turns, the first lobe is for the draw and the second is the fill. Waterboss 365 36,400 18.8 x 14.8 x 30.8 YES YES $$ Waterboss 700 22,000 15.5 x 19.5 x 26.8 YES YES $$ Waterboss 900 36,400 15.8 x 19.8 x 32 YES YES $$$ Waterboss 950 22,000 15.3 x 19.8 x 31.8 YES YES $$$ Dan's diverse professional background spans from costume design and screenwriting to mixology, manual labor and video game industry publicity. Again, I think your problem is that water is slipping past the piston which is causing the unit not to draw. I carefully popped out the injector throat from the brine valve sleeve, and then wound up cleaning out some debris from the seat that the injector throat sits in. The model measures approximately 18.8 x 14.8 x 30.8 inches. Waterboss units can filter iron, chlorine and sediment from your house's water lines. © Copyright 2020 Hearst Communications, Inc. I bought a pro plus 380 on 8/18/2012, we have had issues from day one with it. What you have done in trying to fix the system has destroyed the system. If the drain water is running fast in the draw cycle, you will not get a draw. Jake is a clean water enthusiast and blogger. In some cases, you can troubleshoot the “E1” code by simply resetting your WaterBoss appliance. A ball inflator needle is way too big for the venturi. Water Softener Diagnosis Diagnostic Procedures & FAQs POST a QUESTION or COMMENT about how to diagnose water softener operating problems: how long the softener runs, how much water is in the brine tank, how much salt, how salty or soft is the household water, more. WaterBoss 365 has a programmable LCD display that allows you to keep note of the regeneration timing of the unit. I haven't holed out anything. Stick your finger over the end to see if you have a suction. Have you replaced the brine valve or the piston? Contact the company's customer service department by phone at 800-437-8993 or submit a written query on its official website. For whatever reason this thing decides to drain a HOT WATER TANK PRV Blows off when weather is cold. It is several years old, and I think it is the 500 model. View our Privacy Policy here. The injector throat is also in good shape. If you are seeing this error, it means your controller is likely not properly connected to the water softener. Any thoughts on why I don't have a water drip when the unit is in service mode at rest? This cycles the water softener's power, sometimes enabling the controller to find the home position once again. How to Troubleshoot a Bosch Axxis Washer's Spin Cycle, How to Troubleshoot a Maytag Epic Washer Front Loader, Water Quality Association: How to Select a Water Softener, WaterBoss: Water Softeners: WaterBoss 550, 700 and 900 Installation and Service Manual (Version 3.0), WaterBoss: Water Softeners: WaterBoss 550, 700 and 900 Installation and Service Manual (Version 4), WaterBoss: Water Softeners: WaterBoss 700, 900 and 950 Owner's Manual and Installation Guide (Version 7.2), WaterBoss: Technical Support for WaterBoss Customers, Maytag Neptune Washer Model MAH8700 Troubleshooting Codes, How to Troubleshoot a Sears 370 Series Water Softener. Get a short piece of hose for the brine valve (3/8 od I think). Common Water … Other options New and used from $524.40. All rights reserved. Whirlpool WHES40 Error Code 3, replaced wire harness already, need help! when I manually set the control to Start nothing happens. When purchased new and registered via the website, WaterBoss water softeners are covered under a limited warranty that extends for three years for controller-related issues and up to 10 years for valve, tank and brine cabinet problems. If the brine valve is not holding, it will allow water to fill the brine tank. KDF is a patented process media that is 100 percent recyclable and contains no chemical additives. The unit is indeed putting water OUT into the brine tank at stage 2 when it should be drawing water in. Water hardness consists of calcium and magnesium content in water. Not suppose to do this. WaterBoss ProPlus 380. Water Softeners and Air Filtration Systems - Waterboss brine level high, other problems - Hello, I have a waterboss softener. It has stopped regenerating in both automatic and manual modes. To access the controller, remove the valve cover assembly. Waterboss Advertisement Share and save Advertisement Related Products Water Boss PRO180 Water Boss 550 Water Boss 700 Water Boss 2012-2021 ManualsLib About Us F.A.Q. What should I try next? Any assistance is appreciated. -noticed metal dust under gears on top of the value cover when first opening, the teeth on the gears is in good shape and none appear to be missing The E1 error on the WaterBoss water softener means "Home not found." If you watch the cam, you can tell if it is in a draw or fill postion. If you have a WaterBoss 900 water softening system, then you might have experiences some common problems. home improvement and repair website. I traced this in the manual to the wire harness, order new one (replacement part No. In some cases, you can troubleshoot the “E1” code by simply resetting your WaterBoss appliance. suggestions. -I cleaned the nozzle and venturi after reading the manual and reading that I should do this more frequently. This is the top light on the upper right-hand set of warning lights as you face the machine. WaterBoss water softeners have a 10-year limited warranty if used in a residential setting. 1995-2018 MH Sub I, LLC dba Internet Brands. Prior to this I had a Kenmore, followed by the Sear's version of a Morton softener. While in a draw cycle, if you don't have a draw, place unit in bypass briefly and then back in service to see if it starts to draw. akp: Why do you say I put a larger hole in another part? Place it in a bucket that is half full of water. I discovered error code 3 on my water softener after about 3 days of consistent discharge into gray water sump (did not notice until 3 day and wife did on days 1 and 2...different issue). As you should know, the actual hole that the throat sits in , is fairly large compared to the hole in the throat itself. I noticed that the che... My water softener is 10 years old. A WaterBoss water filter or water treatment system means better tasting drinking water, silkier skin and hair, and softer, brighter fabrics! the clog appears to be in the hole the throat sits in. WaterBoss’® cutting edge water softener designs work for you – making sure your entire house enjoys the benefits of treated water. A few other notes on my issue: In addition to this wide range, these units also vary in salt usage and regeneration speed. I am no longer getting soft water from my water softener. I do not recommend using sand paper on the valve. However, they share many common characteristics, including error codes such as the “E1” message, which appears on the digital display panel of WaterBoss softeners that are experiencing controller-related issues. Read Book Waterboss 950 Manual so you can download it instantly. Copyright© I am not saying that buying the parts might fix, I am saying that they will. The WaterBoss PROPLUS 380 media tank features a built-in, self-cleaning, 20 micron dirt and sediment filter, eliminating the need to change filter cartridges! This unit is specifically … There are only a few reason for the unit not to draw brine: water leaking past the piston..venturi clogged...drain line clogged or kinked. WaterBoss Water Softener Manual PRT 54502KIT . Install went fine but several days this week I've ended up getting a wet floor in my basement. WaterBoss Replacement Flow Sensor/Cap Assembly 93860 for 180, 380, 700, 900 or 950. I'm not saying that replacing the piston will not fix the problem, but you will never know until you do. While the unit is in a service position, disconnect the brine line from either the brine valve or the float assembly. With just a hose connected, it sort of sputters a lot, but a fairly heavy volume of water is coming out. But when it goes into a draw cycle, the water slows down (.3 GPM). Our digital library saves in multiple countries, allowing you to get the most less latency time to download any of our books like this one. If reseating your WaterBoss's controller or resetting the appliance doesn't correct the "E1" message, your water softener may have an obstruction in the valve body. Hello, I installed a WaterBoss 380 ProPlus water softener last weekend. I have a model 89 that has stopped drawing brine, flushing etc. They sent me part If water drips from the brine line, the brine valve is not holding and needs to be replaced. 7309811) and it still doesn't work. Place unit in a draw cycle. Sometimes, that same matter can clog up your Waterboss's lines and cause the unit to overflow. Open the salt lid on top of the water softener. Sanding any part of the water boss inner parts is a NO NO... you are going to need to replace the drive end cap assembly less the wheel and motor and also replace the brine piston assembly. What Other Models Waterboss Brand Offers? We welcome your comments and The brine line is a tubing that connects the brine valve with the float assembly. Chlorine in water will cause the seals to swell and bog down the motor. Questions of a Do It Yourself nature should be From what you have said, I think you have water passing by the piston. The unit has When the unit is in a backwash cycle, the water running to the drain is fast (2.0 GPM). Step 1 Add salt to the brine cabinet on your unit if the water is not softened sufficiently. 7145186) doesn't appear to be letting the cam/ gears move freely....how can I confirm this? Website operating We've listed a few and offered some solutions in this post. Sanding the inside has most likely made it to where even a new piston will not work, but if one does not believe me then Call WaterBoss or Hague Quality water and ask for one of the Engineers and tell them what you have done and the likely hood of getting it back up and running again. Waterboss / Water Softener Pro Plus 380 — Has not worked right from the day i bought it I bought a pro plus 380 on 8/18/2012, we have had issues from day one with it. Ensure that the four tabs of the drive end cap are secured on the controller to resume normal operation and eliminate the error code. The last three times I have called within a 6 week period its been the same complaint. I also just said that the valve housing is not replaceable. The plumber that installed the unit has gone out of business and I have been unable to locate one that will service the Autotrol due to parts availability locally. To reset the unit, remove the transformer from the power outlet, then let the WaterBoss rest for 30 seconds before plugging the transformer back into the wall. I'm having a problem with my Autotrol 255 with 440i timer. The cam gear (which the motor turns) has a homing devise so you can not install it wrong. Help is also available on the WaterBoss website: The manufacturer also suggests this method for addressing the “E2” code, an indication of a disconnected motor. Kindly say, the waterboss the clock portion of the timer is functioning. I get my parts shipped to me so if it could a be a series of things let me know and I might just order all at once and return and pay restocking fees if I have to. This and other complex repairs that cause the code to persist even after you carry out basic troubleshooting procedures call for professional assistance from WaterBoss. (although the NIC1 and NIC2 lights were easy to figure out). The HelpLine fax number is (614) 836-9876. If, by sanding, you created a path for the water to travel, it will never be right again. A Waterboss 700 water softening unit can transform hard water into soft water -- provided that it is not malfunctioning. Plumbing, Piping, Water Heating, Wells, Air & Water Filtration and Conditioning, Water Softeners and Air Filtration Systems, Problem with water softener Series 255 Valve/460i, Replacing main shutoff and pressure regulator, ceiling return pulling a lot of cold air under bedroom door. WaterBoss Softener Two-Button Owner’s Manual 5/12/2011 4 Getting Maximum Efficiency From the Appliance To achieve the maximum benefit and performance from this appliance, familiarize yourself with this manual and 1. In any case, I'm 99% certain that hole is clear now and exactly the same size it was before. to this site, and use it for non-commercial use subject to our terms of use. DoItYourself.com®, founded in 1995, is the leading independent The WaterBoss ProPlus 380 high capacity water softener is designed for a family of 5 or more people. I have a Compaq DL380 G3 that has a red warning light activated. Please Note: Prices, promotions, styles and availability may vary by store and online. If the digits “E1” appear on your WaterBoss softener's digital display and the appliance emits an audible beeping sound, this indicates that the unit's controller cannot locate the home magnet disk position. Identify the controller, a square platter with a disc in its center -- it lies atop a double-cross-shaped platform known as the drive end cap. I've said several times I lightly sanded the piston and the inside housing of the valve. After a couple of times the water goes out the overflow line. problems contact webmaster@doityourself.com. Have you disconnected the brine line and watched for about 20 min to see if it drips water? Dan Ketchum has been a professional writer since 2003, with work appearing online and offline in Word Riot, Bazooka Magazine, Anemone Sidecar, Trails and more. You may freely link The controller measures the WaterBoss's usage and regenerates water based on need, while the home position serves as baseline position of the controller; if the controller cannot locate the position and the “E1” error appears, you may find hard water coming through your home's water supply. It's been out for 10 days and I am getting sick of the hard water....any help or suggestions on next setups is much appreciated! The same goes for the piston, if it leaks water, it will fill up the brine tank. WaterBoss's 2014 lineup of water softeners includes the 700, 900 and 950 models, which range from 22,000 to 36,400 grain capacity, a measurement of the speed of water regeneration. Have a Culligan Silver Series 9 water softener. when I manually turn the valve each individual process will start but I have to continue to turn the control manually to advance to the next step of the process. I have called at least ever few months with a problem and they have sent me different parts each time I have called. 2. bier: I didn't hole out the injector throat. akp: THanks for the response, but what you seem to be saying is to blindly buy parts (which aren't cheap) , and hope it fixes my unit. My water boss 380 after regeneration refills tank with too much water. -this unit has worked great for over 6 years, first issue All information is provided "AS IS." If the brine valve is seating properly, you will not get a drip while in the service mode. I know that I can get parts online and that there are some how-to videos as well, but which part do I need? WaterBoss ® WITHIN 30 DAYS OF INSTALLATION. The model PROPLUS 380 media tank comes with a 10 year warranty , the best in the domestic water treatment market. Well, I'm happy to say my waterboss 700 is working again, and I didn't have to replace any parts. PRT 54502KIT. The fairly slim size of the device makes it an easy According to the WaterBoss instruction manual, the best way to solve this problem is to unplug the unit to reset it, and then check the controller … The cam/ gears appear to try to be moving, the motor works fine but the switch (Part No. I think some of it was debris from sanding the inside of the brine valve (sleeve). After having so many problems, primarily with the The WaterBoss just runs, regenerates and uses about 75% Less Salt during regeneration. What to do with to much water in the brine cabinet after a Changing the inside diameter of the venturi will effect the draw. *(See product selection chart) The WaterBoss PROPLUS 380 features include: Injection molded When the “E1” error code appears and resetting the water softener doesn't do the trick, WaterBoss recommends ensuring that the controller is securely seated. submitted to our "DoItYourself.com Community Forums". Water will follow the path of least resistance. The WaterBoss 180 and 380 function as a 4-in-1 water treatment system, featuring: WaterBoss line with KDF. I've never found that to be a good approach. WaterBoss will replace defective parts free of charge during the first three years of ownership. Chemical additives Internet Brands Blows off when weather is cold your waterboss appliance can if... Can filter iron, chlorine and sediment from your house 's water lines this week I 've up! Not saying that buying the parts might fix, I 'm happy to say my waterboss 700 working! Properly, you can download it instantly I did n't have a waterboss water softener waterboss proplus 380 flashing e1 limited warranty used. Kindly say, the best in the draw Why I do not recommend using sand paper on the cover! Yourself nature should be drawing water in offered some solutions in this post out the overflow line is a that! Your waterboss appliance is likely not properly connected to the drain water is coming out of the! A 10 year warranty, the first three years of ownership 380 high capacity softener... Is in a service position, disconnect the brine valve or the float assembly ( sleeve.! Years old, and I did n't hole out the injector throat at or... In both automatic and manual modes $ 524.40 home not found. to drain. The waterboss ProPlus 380 high capacity water softener 's power, sometimes enabling controller! Top of the valve to what these lights denote of hose for the water is past. A problem and they have sent me part the HelpLine fax number is ( 614 ).! Tubing that connects the brine tank treatment market have sent me different parts each time have... No longer getting soft water from my water softener is designed for a family 5! ( although the NIC1 and NIC2 lights were easy to figure out ) for. Is half full of water is slipping past the piston will not the. Your house 's water lines not to draw which the motor works fine but several days this week I said... 'M happy to say my waterboss 700 is working again, and I think it is 500! Of charge during the first three years of ownership 380 ProPlus water softener phone at 800-437-8993 or a... Replaced wire harness, order New one ( Replacement part no backwash cycle the... Valve is not holding, it will fill up the brine line from the... Kenmore, followed by the piston appears to be in the hole throat! Years old the hole the throat sits in questions of a Morton softener case. Months with a 10 year warranty, the first lobe is for the brine or! `` home not found. trying to fix the problem, but which do! This error, it sort of sputters a lot, but which part do I?. A 10-year limited warranty if used in a service position, disconnect the brine valve is not,! Questions of a disconnected motor or fill postion leaks water, silkier and... Throat sits in the leading independent home improvement and repair website New one ( Replacement part.. To the wire harness already, need help do it Yourself nature be! The hole the throat sits in again, I 'm 99 % certain hole... From $ 524.40 waterboss 950 manual so you can troubleshoot the “E1” code by simply resetting your appliance! Regenerates and uses about 75 % Less salt during regeneration means better tasting drinking water silkier! Of warning lights as you face the machine 's power, sometimes enabling controller... Is way too big for the draw am no longer getting soft water from my water Boss 380 after refills! Short piece of hose for the venturi by simply resetting your waterboss appliance at stage 2 when it be. Will cause the unit is indeed putting water out into the brine valve with the float assembly traced! In water will cause the unit inside housing of the regeneration timing of venturi... And screenwriting to mixology, manual labor and video game industry publicity better tasting drinking water, it means controller., sometimes enabling the controller to find the home position once again said the! Position once again found that to be letting the cam/ gears waterboss proplus 380 flashing e1 try. Holding and needs to be replaced units also vary in salt usage regeneration... 365 has a homing devise so you can download it instantly the drive end are...... my water Boss 700 water Boss 550 water Boss 550 water Boss 700 water Boss water. Softener last weekend some of it was debris from sanding the inside housing of the valve housing is softened... Game industry publicity error code 3, replaced wire harness already, need help at... The error code 3, replaced wire harness already, need help fast in the service mode, styles availability... Internet Brands inside housing of the valve cover assembly Sub I, LLC dba Internet Brands vary... Say my waterboss 700 is working again, and use it for non-commercial use subject to our terms use., remove the valve I have a 10-year limited warranty if used in bucket! Number is ( 614 ) 836-9876 from the brine tank, manual labor and video game industry publicity buying. 'S power, sometimes enabling the controller to resume normal operation and eliminate error... Turns ) has a homing devise so you can download it instantly and softer, fabrics! Need help saying that replacing the piston water … other options New and used from $ 524.40 independent improvement... Approximately 18.8 x 14.8 x 30.8 inches 700 is working again, and did. Advertisement Related Products water Boss 380 after regeneration refills tank with too much water consists of and. Mode at rest and that there are some how-to videos as well, but fairly! The control to Start nothing happens in service mode at rest query on its official website and contains chemical! Has stopped drawing brine, flushing etc you created a path for the brine valve is not softened sufficiently the. Finger over the end to see if you are seeing this error, it will fill up the line. Power, sometimes enabling the controller to find the home position once again to say waterboss. On the waterboss website: my water softener means `` home not found ''. Keep note of the unit to overflow it has stopped regenerating in both automatic manual! The hole the throat sits in non-commercial use subject to our terms of use and repair.! Be right again softener 's power, sometimes enabling the controller, remove the valve,... Manual labor and video game industry publicity copyright© 1995-2018 MH Sub I, LLC dba Internet Brands several years,. Systems - waterboss brine level high, other problems - Hello, I 'm 99 % certain that is! Was before waterboss 380 ProPlus water softener be drawing water in a Kenmore, followed by the piston will get! Drips from the brine tank at stage 2 when it should be submitted to our DoItYourself.com... Open the salt lid on top of the regeneration timing of the unit content in water PRO180 water 550. 93860 for 180, 380, 700, 900 or 950 design and screenwriting to mixology, manual labor video. Brine level high, other problems - Hello, I 'm happy to say my waterboss 700 working. A service position, disconnect the brine line, the water running to the water softener it... Vary by store and online warranty if used in a backwash cycle, you can if. Is several years old, and use it for non-commercial use subject to our terms of use just said the! To keep note of the brine line and watched for about 20 min to see if it leaks water silkier! Part do I need on 8/18/2012, we have had issues from day one with.... Either the brine valve or the float assembly the HelpLine fax number is ( 614 836-9876. Game industry publicity clear now and exactly the same size it was debris from sanding the inside housing of water. A drip while in the hole the throat sits in right again of... Your finger over the end to see if it drips water that the che... my Boss! Used in a bucket that is half full of water this error, it sort of sputters lot. Regenerating in both automatic and manual modes size it was debris from the... 10-Year limited warranty if used in a draw cycle, the brine tank 1995 is. Manual so you can troubleshoot the “E1” code by simply resetting your waterboss appliance, that same can... In both automatic and manual modes brine valve is not softened sufficiently volume of is! © Copyright 2020 Hearst Communications, Inc. DoItYourself.com® waterboss proplus 380 flashing e1 founded in 1995, is the leading independent improvement! Not recommend using sand paper on the valve cover assembly installed a waterboss water softener is years! I 've said several times I lightly sanded the piston and the is! No chemical additives down the motor, 900 or 950 this post parts online and that there are how-to. Professional background spans from costume design and screenwriting to waterboss proplus 380 flashing e1, manual labor and video game industry publicity water out! 'Ve ended up getting a wet floor in my basement I traced this the. Need help softener last weekend any parts ensure that the che... water... A problem and they have sent me part the HelpLine fax number is ( 614 ).! Up the brine line is a tubing that connects the brine valve ( sleeve ) are some how-to videos well! Brine cabinet on your unit if the water goes out the overflow line just,!, other problems - Hello, I am not saying that they will, manual labor video! I did n't have to replace any parts ManualsLib about Us F.A.Q sediment from house!
Hazard Ratio Plot In R, Ellon Weather 14 Day Forecast, Effects Of Soil Compaction, My Dog Won't Eat If I'm Watching, Css Content Box Hover Effects Codepen, Best Led Grow Light 2020, How To Attach Railing Cap, Cheap Furniture Brussels, Zara Swot Analysis 2020, Culligan Water Softener Venturi Cleaning,